We take great pride in what we do here. Our cabinets, whether custom or production, are each made to the best of our standards and experience, and nothing pleases us more than a happy customer with a beautiful kitchen. Occassionaly, we receive thank you letters from our customers and each one is treasured. This letter of appreciation, however, is perhaps the kindest and most thorough we have received in our history. I took the trouble to scan it and post it here, but I will quote from it if only to encourage our salesmen, installers, drivers and swampers, nailers, finishers, and our various other specialists to keep up the good work.

No one enjoys having their home under construction or invaded by strangers but I must say your personnel felt like family and we'd do it again. You are truly blessed by your salesman John, your delivery personnel and installer Scott.

No job is too small to merit our full attention.

This couple has a vacation condo in Ventura. They were here visiting from Florida and needed a bathroom cabinet within the time frame of their vacation. I told them we couldn't push them ahead of anyone, but if they worked with me on the details we could get it done quickly. 

So that is what they did. They even waited while I designed the cabinet so we could settle all the design questions at once. They paid their deposit, and within a few hours the cabinet was in production. With a little help from our favorite granite guy (more on him later) we were able to get the job done and in place with enough time for them to enjoy it before they returned home.

We've received some great reviews on Yelp.com, and we really appreciate them. Unfortunately, Yelp reviews tend to dissappear if the reviewer isn't an active Yelp user. I totally understand this rule in Yelp's algorithm. Becuase, after all, what is an algorithm without rules? However, I'm not willing to let the unsolicited kind words from our customers dissapear into the internet ether. So just in case they do end up dissappearing from Yelp, I'm posting them here as well for posterity. Thank you customers (both those who review us and those who don't).

From a lovely couple in Ventura, quite near our plant actually, who recently remodeled their home:

My wife and I were anxious about starting our very first kitchen re-model. We contacted several cabinet makers, and  decided to go with W.L. Rubottom and Co.
And, what a great decision!  These guys really know their stuff!  I was stressed every step of the way, but, after all was said and done I realized I didn't need to be concerned for one minute!  They completed their work right on schedule, the installation went perfectly, The plant manager was in constant contact with us, and they treated us like family.  They run their business as well as any business I've ever dealt with...Couldn't recommend them more highly.

Thanks for the kind words and your business.

We don't get them every day, but we've decided to post our "attaboys" here on our blog. It's a nice gesture from our customer to go out of their way to send us a thoughtful card or letter, and we really appreciate it.  In other words, it makes our day.

Every so often we receive thank you cards or accolades from one of our customers.  We call them "attaboys".  Usually we put them in a file or post them on the bulletin board for the crew, but we've decided to start posting them here as well.  We enjoy these cards and letters, but our greatest joy is a happy customer.